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SIT40207 CERTIFICATE IV in TOURISM


COURSE DESCRIPTION
This Certificate IV program provides additional business and management units to the Certificate III program for those interested in more senior positions.

COURSE DURATION
One semester

ADMISSION REQUIREMENTS
Completion of 12 years of schooling or equivalent, or
Certificate III Qualification

EMPLOYMENT OPPORTUNITIES
This course equips graduates with the formal necessary training, knowledge and skills to gain employment in the tourism industry as senior personnel or supervisors.

COURSE UNITS *                                             

SITXADM001A

Perform office procedures

SITXADM003A

Write business documents

SITXCOM001A

Work with colleagues and customers

SITXCOM002A

Work in a socially diverse environment

SITTIND001A

Develop and update tourism industry knowledge

BSBCMN205A

Use business technology

BSBCMN306A

Produce business documents

SITXCOM003A

Deal with conflict situations

SITXHRM005A

Lead and manage people

SITXMGT001A

Monitor work operations

SITXOHS004A

Implement and monitor workplace health, safety and security practices

SITTTSL001A

Operate an online information system

SITTTSL002A

Access and interpret product information

SITTTSL003A

Source and provide international destination information and advice

SITTTSL004A

Source and provide Australian destination information and advice

SITTTSL005A

Sell tourism products and services

SITTTSL006A

Prepare quotations

SITTTSL008A

Book and coordinate supplier services

SITTTSL009A

Process travel-related documentation

SITTTSL010A

Control reservations or operations using a computerised system

SITTTSL012A

Construct domestic airfares

SITTTSL013A

Construct normal international airfares

SITTTSL014A

Construct promotional international airfares

SITTTSL015A

Construct advanced international airfares

* Course units may vary slightly


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