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COURSE DESCRIPTION
This course consists of 4 major topics – customer service, bookkeeping (inc
MYOB), computer software applications and sales.
COURSE DURATION
One term
ADMISSION REQUIREMENTS
Completion of Year 10 or equivalent.
EMPLOYMENT OPPORTUNITIES
Graduates would expect to find employment in a variety of office and sales
related positions.
FURTHER STUDY
Certificate IV in Business Administration
Certificate IV in Business
Diploma in Business Administration
COURSE
UNITS*
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BSBITU307A
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Develop
keyboarding speed and accuracy
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BSBOHS201A
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Participate
in OHS processes
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BSBCUS301A
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Deliver
and monitor a service to customers
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BSBCMM301A
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Process
customer complaints
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BSBFIA302A
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Process
payroll
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BSBFIA303A
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Process
accounts payable and receivable
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BSBFIA304A
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Maintain
a general ledger
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BSBADM307B
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Organise
schedules
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BSBITU3012A
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Create
electronic presentations
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BSBITU304A
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Produce
spreadsheets
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BSBITU303A
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Design
and produce text documents
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BSBINM301A
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Organise
workplace information
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BSBADM311A
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Maintain
business resources
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BSBDIV301A
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Work
effectively with diversity
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BSBINN301A
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Promote
innovation in a team environment
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* Course units may vary
slightly
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