|
COURSE
DESCRIPTION
This qualification will
further develop practical skills and knowledge to undertake a range of
tasks in an office environment. Skills will be developed in a broad range
of competencies in varied office tasks, including customer service,
recordkeeping, and manual bookkeeping processes.
COURSE DURATION
One term
ADMISSION REQUIREMENTS
Completion of Year 10 or equivalent.
EMPLOYMENT OPPORTUNITIES
Graduates would expect to find employment in a variety of office and positions
such as an administration assistant or clerical worker.
FURTHER STUDY
Certificate IV in Business, or
Diploma in Business
COURSE
UNITS*
|
BSBOHS201A
|
Participate
in OHS processes
|
|
BSBCUS301A
|
Deliver
and monitor a service to customers
|
|
BSBCMM301A
|
Process
customer complaints
|
|
BSBADM311A
|
Maintain
business resources
|
|
BSBFIA301A
|
Maintain
financial records
|
|
BSBINM301A
|
Organise
workplace information
|
|
BSBDIV301A
|
Work
effectively with diversity
|
|
BSBPRO301A
|
Recommend
products and services
|
|
BSBADM307B
|
Organise
schedules
|
|
BSBINN301A
|
Promote
innovation in a team environment
|
|
BSBADM406B
|
Organise
business travel
|
|
BSBADM405B
|
Organise
meetings
|
* Course units may vary
slightly
|
