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CERTIFICATE III IN BUSINESS ADMINISTRATION
CERTIFICATE III IN BUSINESS

BSB30407 CERTIFICATE III IN BUSINESS ADMINISTRATION (CRICOS Code: 043678J)

The financial world revolves around successful business. Sterling Business College business programs are for those who wish to pursue a career as part of a team, giving direct administrative support to professions and management. This program consists of four major topics – Customer Service, Contemporary Work Practices, Bookkeeping (including MYOB), and Computer Software Applications.

Office Administration students study the essential skills required in every office environment. Keyboarding speed and accuracy, a variety of software packages, including word processing, database, spreadsheets and electronic presentations is covered. A knowledge of general office techniques, reception and telephone handling skills and customer service, give the students the skills required to undertake entry level positions in reception and front desk, and with experience, to proceed to positions as personal assistants and office managers. Office administration staff are a vital part of any business.

CAREERS: Customer service staff, administration assistant, junior secretary, receptionist, bookkeeper, word processor and data entry operators are some of the careers available to graduates.

DURATION - One Term – 9 weeks

ADMISSION REQUIREMENTS - Completion of 10 years of schooling or equivalent

COURSE UNITS

Develop keyboarding speed and accuracy
Apply knowledge of OHS legislation in the workplace
Deliver and monitor a service to customers
Process customer complaints
Process payroll
Process accounts payable and receivable
Maintain a general ledger
Organise schedules
Create electronic presentations
Produce spreadsheets
Design and produce text documents
Organise workplace information
Maintain business resources

**Please note: course units may vary

BSB30110 CERTIFICATE III IN BUSINESS (CRICOS Code: 059313G)

This qualification will develop practical skills and knowledge to undertake a range of tasks in an office environment. Skills will be developed in a broad range of competencies in varied office tasks, including customer service, recordkeeping, and customer service.

CAREERS: Customer service staff, administration assistant, junior secretary, receptionist are some of the careers available to graduates.